Privacy policy
EVGREEN
Last Updated: September 7, 2026
This Privacy Policy explains how EVGREEN Technology Inc. (“EVGREEN,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit EVGREEN.us, use EVGREEN Cloud or EVGREEN mobile applications, register an EVGREEN product, connect an EVGREEN charging product, contact support, or otherwise use our related services (collectively, the “Services”).
1. Information We Collect
Depending on how you use our Services, we may collect the following information:
Personal and Account Information
· Name
· Email address
· Phone number
· Account information
· Property or site information
· Information submitted through contact, support, warranty, or product registration forms
Product Registration and Support Information
When you register a product or request technical or warranty support, we may collect:
· Product name and model number
· Serial number
· Purchase date
· Place of purchase
· Proof of purchase, when required
· Installation or service information
· Support communications and service history
Charger, Energy, and Charging Information
When an EVGREEN charger or related energy-management device is connected to EVGREEN Cloud, we may collect operational information such as:
· Charger identification and model
· Firmware and software versions
· Online/offline status
· Charging-session date, time, duration, and energy usage
· Charging power, current, and voltage
· Charger settings and power limits
· Energy-management or power-balancing information
· Meter and site electrical data when applicable
· Diagnostic information, faults, error codes, and system logs
This information is used to operate, monitor, manage, troubleshoot, and improve EVGREEN charging services.
Device and Usage Information
When you use our website, Cloud services, or apps, certain information may be collected automatically, including:
· IP address
· Browser type
· Device type and operating system
· Device or application identifiers
· Pages or features accessed
· Date and time of access
· General usage and diagnostic information
· Cookies and similar technologies
2. How We Use Information
We may use collected information to:
· Provide and operate EVGREEN products and Services
· Create and manage user accounts
· Connect and manage EV charging equipment
· Provide EVGREEN Cloud functionality
· Support charging, monitoring, access management, and energy-management features
· Process product registrations
· Provide technical, warranty, and customer support
· Diagnose charger or system problems
· Maintain product safety and security
· Improve our products, apps, website, and services
· Send service notifications and important product communications
· Send marketing communications where permitted and with required consent
· Prevent fraud, misuse, or unauthorized access
· Comply with legal and regulatory requirements
3. Consent and Legal Basis
Where required by applicable law, we obtain consent before collecting or using personal information for specific purposes.
Depending on the circumstances and applicable law, we may also process information when necessary to provide requested Services, fulfill contractual obligations, protect legitimate business and security interests, or comply with legal requirements.
You may withdraw consent for optional communications at any time by following the unsubscribe instructions provided or contacting us at info@evgreen.us.
Withdrawal of consent does not affect processing that occurred before the withdrawal and may not apply where processing is required to provide a requested service or comply with law.
4. How We Share Information
We may share personal information with third parties when reasonably necessary to operate our Services, including:
· Cloud hosting and technology providers
· Website and application service providers
· Analytics and security providers
· Email, messaging, and customer-support providers
· EVCO USA or authorized EVGREEN resellers when necessary for product support, warranty, or service
· Professional advisers and service providers
· Government authorities or law enforcement when required by law
We may also disclose information when necessary to protect EVGREEN, our customers, users, property, systems, or legal rights.
If EVGREEN is involved in a merger, acquisition, financing, restructuring, or sale of business assets, information may be transferred as part of that transaction, subject to applicable law.
5. Shopify and Other Service Providers
The EVGREEN.us website is hosted using services provided by Shopify Inc. Shopify and other service providers may process certain website, device, usage, and account information on our behalf in order to provide website hosting, security, analytics, and related functionality.
These third parties may process information according to their own privacy policies and applicable contractual obligations.
EVGREEN products may be purchased through EVCO USA or authorized EVGREEN resellers. Purchases made through those sellers are also subject to the seller's applicable privacy policy and terms.
6. Cookies and Similar Technologies
EVGREEN.us and our service providers may use cookies, pixels, local storage, and similar technologies to:
· Operate essential website functions
· Maintain security
· Remember preferences
· Understand website performance and usage
· Improve the user experience
· Measure marketing effectiveness where permitted
The cookies used may change as our website and service providers are updated.
You can control certain cookies through your browser settings and, where available, through website privacy or cookie-preference controls.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing Services, maintaining product and warranty records, resolving disputes, meeting security requirements, and complying with legal obligations.
Retention periods may vary depending on the type of information and the purpose for which it is collected.
8. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission, wireless connection, cloud service, or electronic storage system can be guaranteed to be completely secure.
9. International Data Transfers
EVGREEN and its service providers may process or store information in the United States and other countries.
Where required, we take appropriate measures designed to protect personal information when it is transferred across jurisdictions.
10. Your Privacy Rights
Depending on where you live, applicable law may provide rights regarding your personal information, including the right to:
· Request access to information we maintain about you
· Request correction of inaccurate information
· Request deletion of certain information
· Obtain a copy of certain information
· Withdraw consent where processing is based on consent
· Object to or restrict certain processing
· Opt out of certain sales, sharing, or targeted advertising where applicable
· Exercise applicable privacy rights without unlawful discrimination
California law may provide additional privacy rights, including rights to know or access, delete, correct, opt out of certain sale or sharing of personal information, limit certain uses of sensitive personal information, and receive non-discriminatory treatment when exercising applicable rights.
To submit a privacy request, contact us at info@evgreen.us. We may need to verify your identity before completing certain requests.
11. Third-Party Links and Services
Our Services may contain links to third-party websites, applications, installers, distributors, resellers, payment providers, or other services.
EVGREEN is not responsible for the privacy practices of independent third parties. We encourage you to review their privacy policies before providing personal information.
12. Children's Privacy
EVGREEN Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child in violation of applicable law, we will take reasonable steps to delete it.
13. Data Breach Notification
If a security incident involving personal information occurs, EVGREEN will investigate the incident and provide notifications to affected individuals or authorities when required by applicable law.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our products, Services, business practices, technology, or legal requirements.
The revised policy will be posted on EVGREEN.us with an updated effective date.
15. Contact Us
For questions about this Privacy Policy or requests regarding your personal information, please contact:
EVGREEN Technology Inc.
19935 E Walnut Dr N
Walnut, CA 91789
Email: info@evgreen.us
Website: EVGREEN.us